Shipping policy

Thank you for shopping with us! We are committed to delivering your orders quickly and safely.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. During peak seasons such as Christmas and promotions, processing times may be slightly longer.

You will receive a confirmation message once your order has been processed and shipped.

Shipping & Delivery Time

Delivery times may vary depending on your location:

• Within the city: 1–3 business days

• Outside the city / nationwide: 3–7 business days

Please note that delivery times are estimates and may be affected by courier delays, weather conditions, or public holidays.

Shipping Rates

Shipping fees are calculated at checkout based on your delivery location and order size. Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Tracking

Once your order is shipped, tracking details will be shared via email or WhatsApp (where available) so you can monitor your delivery.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not liable for orders delayed or lost due to incorrect or incomplete addresses.

Delayed or Lost Packages

If your order is significantly delayed or appears lost, please contact us within 7 days of the expected delivery date. We will work with the courier to resolve the issue.